(Effective Date: 11/04/2013)
Gleeden complies with the U.S. - E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. To learn more about the Safe Harbor program, and to view Gleeden’s certification, please visit http://www.export.gov/safeharbor/
Gleeden will abide by the seven Safe Harbor Principles:
Notice – Gleeden informs its Members that their data is being collected and about how it will be used.
Choice – Gleeden gives its Members the ability to opt out of the collection of data and forward transfer of the data to third parties.
Onward Transfer - Transfers of data to third parties may only occur to other organizations that follow adequate data protection principles.
Security – Gleeden undertakes reasonable efforts to prevent loss of collected information.
Data Integrity – Gleeden represents that the collected data is relevant and reliable for the purpose it was collected for.
Access – Gleeden provides its Members to access information held about them, and correct or delete it if it is inaccurate.
Where does Gleeden collect information ?
What information will Gleeden ask me to provide?
When you use our site, you may set up your personal profile, form relationships, send messages, perform searches and queries, send virtual gifts, add applications, and transmit information through various channels. We collect this information so that we can provide you the service and offer personalized features. When you create a free profile, you will be asked to provide a certain demographic information that will allow our search engines to generate the best results for prospects for whom may be of interest.
When you register for an account with our service, we will send you a welcoming confirmation email, based upon the personal information you provide us, to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
We will occasionally send you information on products, services, special deals, promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Opt-out” section below.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Opt-out” section below.
We will save your personal information (email address), and demographic data (your city, you age, your gender) on our servers. Gleeden may share only general demographic data not associated with any users’ profile with our consultants to improve our Service.
How will Gleeden use my personal information?
Gleeden will use your personal information to process your purchase transactions, to send you marketing and promotional materials by e-mail, to keep you apprised of updates and to help us improve our services for you. Any notifications will be sent by email only. For more information on how to ‘opt-out’ of this type of communication, please see our “Opt-out” section below.
Why does Gleeden collect information on me?
We need your personal information to provide a high quality service. Your profile information (your username, preferences, age, sex ) enables Gleeden to provide you with a personalized environment, and allow other members to find you through our advanced search monitor. Other information (including without limitation, your name, e-mail address, and credit card number) will be used in order to process transactions on the site. We also retain details of your specific product purchases and transactions, interests or preferences. We may collect non-personal information about how Members navigate through the site.
How secure are my personal information on Gleeden?
Your personal information is very important to Gleeden. Gleeden uses various technical and management practices to help protect your confidentiality, security and integrity of the information you share with us.
The site encrypts your credit card number and other personal information using secure socket layer (SSL) and Triple DES technology that allows for the secure transmission of information from your computer to our servers. In addition, only those employees and third parties who require this information in order to process your request are allowed access to this information.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at firstname.lastname@example.org
When you register your profile, you may use a pseudonym for username, indicate the city where you live and provide a description of yourself and of your preferences. Your real name never appears on the website, but be aware that personal pictures that you post may identify you.
How long will Gleeden keep my personal information?
We will keep your personal information as long as your profile remains active. Once you cease to be a Member, Gleeden will not archive your personal information on our servers but will automatically delete all your personal information from our servers. We may keep however non-personal information (sex, age, city, etcetera) for statistical reasons and such information shall be considered as fungible.
How can I access my personal information and manage it?
You can access and manage your information from the page “manage my profile” while you are a Member. When you cease to be a Member, you may contact us at any time to access the non-personal information in our possession.
If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete and/or deactivate your account by emailing us at email@example.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.
Can I Opt Out of the Collection of Data?
You may do so at any time by contacting us at firstname.lastname@example.org. However, if you choose not to provide requested personal information, you may not be able to use certain features of the Service and you will not be able to use the Service. This may cause us to stop to offer you the Service and terminate your Membership. If your request is that we not disclose non-public personal information about you to nonaffiliated third parties, you can direct us not to make those disclosures. If you wish to opt out of disclosures to nonaffiliated parties, contact us at email@example.com.
Gleeden does not send unsolicited mail. Gleeden will send you e-mails only if you consent to receiving such e-mails. You can disable this function in your account settings. If you have any questions or requests about the privacy of your information, please contact us at firstname.lastname@example.org.
What information do you gather from visitors?
Gleeden may share non-personal information (including but not limited to hits to our server, the types of browsers used to access our Site, page views, and navigational patterns) with consultants for statistical reasons, or to enhance the Service. The information that is collected in this manner does NOT provide us with any personal information about our Members. It helps us track “where” our Members come from, allows us to identify high traffic areas and determine the most effective ways to communicate with our Members. Gleeden may also uses devices called “web beacons” to help us identify when emails sent to you have been received and read. In order to prevent the introduction of viruses and hackers into our Service we may collect information, such as IP addresses, into a log file to be used to identify potential hackers of our site.
We use your IP address to maintain our site and be able to react quickly to any problem with our server.
Clear Gifs (Web Beacons/Web Bugs)
We employ and our third party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personal information.
Links to Other Web Sites
Our Web site includes Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly.
With your consent we may post your testimonial along with your profile photo. If you want your testimonial removed please contact us at email@example.com.
In the event Gleeden goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred. You will be notified via email or prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
If you reside in California?
Pursuant to California Civil Code Section 1798.83, a California resident who has provided Personal Information to a business with whom he/she has established a business relationship for personal, family, or household purposes (“California Customer”) is entitled to request information about whether the business has disclosed Personal Information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of Personal Information, upon receipt of a request by a California customer, the business is required to provide a list of all third parties to whom Personal Information was disclosed in the preceding calendar year, as well as a list of the categories of Personal Information that were disclosed.
California customers may request further information about our compliance with this law by emailing firstname.lastname@example.org. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this email address.